Delivery policy 

      Typical lead time on orders is 10 business days

      If you are picking up in store please wait for an order complete email before inquiring about your order status

      If your order is being shipped to you a label will be created at the end of order lead time and a tracker sent to your              email

      Return policy

      If you are submitting a return claim please clearly state your order number, name, and reason for claim

      If you are reporting damaged goods please attach photograph of said damage

      You may be required to return damaged goods before refund or exchange is approved

      Items must be returned prior to use

      Unless other wise stated you the customer is responsible for return shipping

      Please start your claim here

      A representative from Red Letter Apparel will email you back to help with your return request

      Cancellation Policy

      You may cancel your order anytime within 24hrs of purchase

      If after 24 hours has passed please email or call to see if we can halt production of your item. 

      Please start your claim here


      Refund policy

      Damaged goods and Cancellations before production are subject to refund, all other inquiries are subject to approval        please contact a member of Red Letter Apparel to submit inquiries